Frequently Asked Questions

Website
App
Website
How do I make a Cheer Social Account?
Making an account is easy and completely free. Go to thecheersocial.com homepage, where you will find a convenient form to sign up. Select the type of account you wish to create (Cheerleader, Coach or Fan) and then enter your first and last name, as well as your e-mail address. This will be the address used to sign into the website in the future. Click the "Sign Up" button at the bottom and you will be taken to a longer form, where you will verify the e-mail address tied to the account, provide a password to be used for login, and select different skills to add to your profile. If you need more information, find the "View Our Tutorial Video" in the top right of the form!
Can I edit my profile later?
You can change any of the information you provided when making your account by clicking the gear icon in the top-right corner of the toolbar, to the left of the search bar, and selecting "Account Settings" from the drop-down menu. You can also click the "Account Information" link in the menu located under your profile picture. Here you can change any of the text fields, checkboxes and even your profile picture.
How do I reset my password?
If you have forgotten your password, you can change it at any time by following the "Forgot your password" link under the e-mail and password fields after a failed login attempt. You can also find the link by going to theceersocial.com/users/sign_in . This will take you to thecheersocial.com/user/password/new. Enter the e-mail address tied to your account and press the "Send Me Reset Password Instructions" button. You’ll receive an e-mail within a few minutes that will detail steps to change your password. <br /><br /> You can also change your password from the Account Settings menu, which can be reached by pressing the gear icon in the toolbar after you’ve logged in. At the bottom of the page, you’ll find the "Change Password" button.
How do I search for friends or groups?
In the top-right of the toolbar, you will see the search bar. Start typing the name of the friend, group, or organization you’d like to add and matches will be shown beneath the search bar. Click on the profile you’d like to add as a friend or the group page you’d like to follow and click the add or follow button in the top-right corner.
How do I upload photos or videos?
Photos and videos both have sections within the left-hand menu, labeled "My Photos" and "My Videos" respectively. For photos, you must create an album by giving it a title and then pressing "Create Album". Once it is created, you can press the "Choose File" button to find the photo for upload, as well as give the photo a caption. <br /><br /> Videos do not require an album to be placed in. On the "My Videos" page, you can give the video a caption, select what the video depicts from the drop-down menu provided, and select the video file you’d like to upload by clicking "Choose File".
How do I send messages to friends?
You can send a message at any time by clicking on the "Inbox" link in the left-hand menu. Type your friend’s name in the "To:" field and write your message below. You can also send a message to a friend directly by going to their profile page, which will have the same message form, located at the top of the page.
App
Where can I find the Cheer Social app?
Currently, the Cheer Social app is available for download from the Apple App Store, free of charge. Open the App Store and search "Cheer Social" to find and download the app to your Apple device.

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